The finance department has implemented a new system software for overall cost budget planning and forecast analysis. Rumors about how the new system software can make the unit more decentralized and inefficient have spread widely. How should project managers solve this problem?
A. upgrade the communication and exchange management plan to include the staff of the financial department during the system software development period
B. ensure that institutional changes are indicated in the change management plan and imported at an acceptable rate
C. check the change management plan with the staff of the finance department to ensure that the whole process change is properly recorded
D. ensure to finance that their concerns are taken into account in the change management programme
Reference answer: a
Analysis: this question is in Chapter 10 communication management, supervision and communication process. 10.3 regulatory communication. It is difficult to communicate with others without releasing the right information immediately. In case of communication and communication problems, information release and report problems in the project, it is necessary to upgrade and verify or establish a communication and communication management plan, or do a good job in the overall communication and communication planning. A is the most suitable.