pmp培训练习题210

2个精英团队组员中间的沟通交流受阻已经危害项目的进度。项目主管最先应当干什么?

A：培训存有失效沟通交流难题的精英团队组员。

B：规定将全部沟通交流公布到团结协作板上。

C：遵照沟通交流管理方案。

D：与精英团队汇报工作,以评定当今的沟通交流方法。

参考答案：D

分析: 此题在考第10章沟通交流管理，监管沟通交流全过程。充分考虑是2个精英团队组员中间的难题，而并不是绝大多数精英团队组员，趋向D。

沟通交流受阻，先找缘故处理，并进一步评定当今沟通交流管理方案的合理化，即看一下是不是依照沟通交流管理方案去实行還是现行标准沟通交流管理方案不足有效。因此D的评定平淡无奇，考虑到全方位，C的选择项仅仅意味着一部分将会的状况，并沒有考虑到沟通交流管理方案自身不科学造成精英团队矛盾的将会。

 Communication among the two elite team members is blocked, which has jeopardized the progress of the project. What should project managers do first?

A: train the elite team members with ineffective communication problems.

B: it is required to publish all communication on the solidarity and cooperation board.

C: follow the communication management plan.

D: report to the elite team to evaluate the communication methods today.

Reference answer: D

Analysis: this question is in Chapter 10 communication management, supervision and communication process. Fully considering is the problem among the two elite team members, not the vast majority of elite team members, trend D.

If communication is blocked, we should find out the reason to deal with it first, and further evaluate the rationalization of the current communication management plan, that is, to see whether it is implemented according to the communication management plan or the current standard communication management plan is not effective. Therefore, D's evaluation is not surprising. Considering all aspects, C's choice only means a part of the situation, and does not take into account that the communication and exchange management plan itself is not scientific and will cause conflicts among elite teams.