Communication among the two elite team members is blocked, which has jeopardized the progress of the project. What should project managers do first?
A: train the elite team members with ineffective communication problems.
B: it is required to publish all communication on the solidarity and cooperation board.
C: follow the communication management plan.
D: report to the elite team to evaluate the communication methods today.
Reference answer: D
Analysis: this question is in Chapter 10 communication management, supervision and communication process. Fully considering is the problem among the two elite team members, not the vast majority of elite team members, trend D.
If communication is blocked, we should find out the reason to deal with it first, and further evaluate the rationalization of the current communication management plan, that is, to see whether it is implemented according to the communication management plan or the current standard communication management plan is not effective. Therefore, D's evaluation is not surprising. Considering all aspects, C's choice only means a part of the situation, and does not take into account that the communication and exchange management plan itself is not scientific and will cause conflicts among elite teams.