The project elite team consists of high-level mobile software developers. Among them, several senior developers informed the project director that junior high school developers would push technical problems to them according to their e-mail address, which should be handled in public. When project managers understand junior and intermediate developers, they state that written responses are more helpful and time-saving. What should project managers do?
A. guide junior and intermediate developers to understand technical problems in public, because it is the preferred method for senior developers
B. correctly guide and communicate design style assessment, and work with the team to clarify communication rules
C. allocate and hold on-time conferences. Junior high school developers can understand technical problems during the conference
D. requiring senior developers to respond to email to save time
Reference answer: B
Analysis: this question is in Chapter 10 communication management, overall planning communication management process. Special tools: Communication Design Style Assessment (p375). That is to say, it is a difficult problem of communication, but also a contradiction and different suggestions. Leading seminars can unify suggestions.