The error of a project has been generated for many months, and this kind of situation will be sent to all interested parties in the weekly report according to the email. An important interested party soon learned about this error and felt uneasy about informing them only by email. If they want to prevent this problem, what should the project director do first?
A. make sure all parties concerned receive and understand each situation report
B. select appropriate communication methods for each interested party
C. immediately discuss with key interested parties about key problems or project errors
D. the plan and important interested parties hold a meeting on time to report on the project
Reference answer: B
This question is in Chapter 10 communication management, overall planning communication management process. The above topic is a difficult communication problem. The topic mentioned that the interested parties "feel restless and uneasy only according to the email notification", so they should select suitable communication methods and technicalities for different interested parties.